No need to worry about such problems as they are now no more impossible to solve. Of course, even if you are on LTE, the carrier needs to have enabled Voice over LTE service in that area and on your account. Mar 30, 2015 10:36 AM in response to Applefuturisticfan More Try reloading that website from a different browser. I want somebody from fizz to respond and look into this. but I am not able to browse while on call. In response to KiltedTim. my company recently switched to Verizon with my iPhone 6S and I had this issue. Is it possible to use the internet during a call? but it works, when I call a cellphone. In this article, you will know how to fix your internet. Only those people can understand this problem better who went through it. Plug off power cable from your modem, plug it on again. Mar 30, 2015 10:04 AM in response to Applefuturisticfan Mar 30, 2015 10:15 AM in response to Applefuturisticfan Woohoo! If you live in an apartment, you may need to check the net connectivity cable of that apartment. Mar 30, 2015 10:15 AM in response to KiltedTim This is because the problem isn't with your connection to the router but with your router's connection to your ISP.. Applefuturisticfan, Can't browse the internet while making a phone call, User profile for user: I am unable to make any call although i can use internet without any problem. Bro Bradley, Aug 9, 2016 12:11 PM in response to Applefuturisticfan, User profile for user: Select Reset Network Settings. Looks like no one’s replied in a while. Still Not Online? Internet dis-connectivity problem is the worst problem for its users.. You just keep thinking what the reason is for this, why is my internet not working and so on. 3. ... That may not be the best idea — if … Losing connection in the middle of work is a severe headache. After all, it’s everywhere and the boss isn’t going to wait until Monday for a review of that project. After you reset the network settings, the 3G or 4G Not Working … Give this is a try In response to Applefuturisticfan. Activate Free Missed call alert for IDEA Users. There is no restriction on the iPhone to prevent it from being used in that manner, the only restriction would be on the carrier. That is not the case. If you still have connectivity issue, then the only solution left is to format your computer, but before doing that save your data at such another place or keep a backup of your data so you may recover it afterward. wouldn't touch Sprint with a ten foot pole. In response to Bro Bradley. In response to Applefuturisticfan. There may be several reasons which may be responsible for your net connection not functioning well. +1. Instead of just yelling the problem ‘why is my internet not working properly,’ try to solve it with a peace of mind. Yes, wi-fi would work. Authorization: What They Actually Mean? Viruses may also cause the dis-connectivity problem. Internet not working while on a call? I've already tried to check the "Voice and Data" setting under Cellular options and Its still not working. Learn how your comment data is processed. Keep in mind that high speed services are set up to work on the outlet they were originally installed on. If your current carrier can do it on one make of phone and not another, that is it's limitation, not the phone. Data Not Working on Android 10. I have experienced that, it should work in 4GLTE coverage areas as long as the HD/advanced calling feature is turned on in your phone. You may do this by ping command in command prompt. I'm not sure why they are making the statement that it is the phone. On the prompt message that appears, confirm the operation. If both are not working, please call for support. If you lose your online connection while having a phone call from your landline, then there may be a problem with your phone setup. If there is any problem in connection on your ISP side, then you first need to contact him and solve that matter. I find it an extremely annoying issue and don't understand why it is still a thing. In response to Applefuturisticfan. #10 MutantCheese, Jul 16, 2010. They said they'd have it IMPLEMENTED 3 years ago. You may check all cable connections in your house. Uninstall your antivirus and then install it again and then scan your whole device. [For Free & Organically]. Dec 25, 2016 3:30 PM in response to Bro Bradley Mar 30, 2015 10:03 AM in response to Applefuturisticfan Less, User profile for user: In the past, they have not supported simultaneous call and data because they were a CDMA carrier. I just hated not being able to talk with my friends & look up things on internet or even send messages! I am saying my internet does not work , nor is the call quality satisfactory. All postings and use of the content on this site are subject to the. Check whether the switch of your router is plugged in correctly and the led’s on. I am shown the error That is essentially a carrier function. Sometimes there may be connectivity issue because of wrong date and time settings. In response to ChrisJ4203. Is this problem with network or iPhone, May 26, 2016 8:04 AM in response to ravikalagarla Step 3: If you have Sparklight TV service, check to see whether it is working. Anyone have an idea? This site uses Akismet to reduce spam. Start your PC and then check your connection status. Author name manav Date June 29, 2019 over 1 year ago Answer likes . Is it correct? Updates: FREE Missed call alert for IDEA – MCA Alert. Q: We have described some of the common connectivity issues with their solution and have also provided a list of answer for them. Try different methods; you will surely get your connection back. Type ping followed by IP address of the site you want to check availability from your device. Almost everyone who has spent substantial time working from home has experienced this issue. … Hi i am new to giffgaff.before i was using 3 network & i could use internet simulteanously while talking to someone over the phone but then i switched to vodafone & internet wont work during call unless i wont end the call & thats why i switched to giffgaff but its same here.can somebody advise is it permanent like this or is there any settings that need to be done so that it starts working? How Much Data Does Streaming Music and Video Use? Almost all of us had gone through the dilemma when online connectivity suddenly stops in the middle of work. I have checked and yes my LTE data is on. ravikalagarla, May 26, 2016 7:19 AM in response to Applefuturisticfan, May 26, 2016 8:04 AM in response to ravikalagarla, User profile for user: Fortunately, all of Nuvera residential customers receive free Internet and e-mail related support. How To Reset Router IP Address And WiFi Password? I live in the United States and used to have a really cheap phone with this particular carrier and was able to make calls and browse through the internet while on that phone call. Who is your carrier? Leave it 30 seconds and turn it back on. Unless your VPN connection allows internet you will not get the internet. How to use Instagram Hashtags for Business Growth? Resetting your device cures most of the problem; if you are still facing the issue, then you may need to restore your machine. If you cannot connect to the internet while connected directly to your modem, there is something wrong with the modem or with your internet service in general. However, sometimes Idea may not have the 4G or 3G settings for your phone. ... We want your phone working properly. Issue with only calling. Authentication vs. Give us a call! What is being displayed in the Status bar when on a phone call with Sprint? It may happen that a particular site may not be working and you assume that you are having a problem with your connection, then there is no such problem, the problem is with the website. This is the issue with your service provider, VoLTE issue, it appears to be working but actually doesn't work, had the same issue with Vodafone, wrote an email to Vodafone customer service and they fixed it up. Why is the Internet Not Working on My Laptop? There is nothing like stepping on the cat's tail while on a conference call or having your three-year-old let out a bloodcurdling shriek while you are on the phone explaining to … Many customers in the UAE now complaining that they are not getting connected to the network for a few days. Thanks so much for the info...while using iPhone 6...I was able to use the internet while I was talking on phone, but when I upgraded to 6s, it didn't automatically turn on LTE voice & data, so when I turned on the data part, I am able to talk on the phone & send msgs, use the internet at the same time now, like before...I am with Sprint as long as I'm in LTE service area. Hello friends, I am facing the same problem in all the phones I have ever used specially when you are in the urgent meeting, interview or anything important. Also, read How To Reset Router IP Address And WiFi Password? Generally you don’t even need to configure your mobile phone for using the 4G, 3G, GPRS, and EDGE internet. Check whether you are connected to the outside world. By doing some settings, you can quickly get it back until and unless it is stable from the service provider. Hello, Since getting the iPhone 5 I have not been able to access the internet when I am on a phone call. If it has just stopped working in the middle of your some vital work try all the methods listed above. If you are facing the problems like WhatsApp call not connecting/working, WhatsApp crash, WhatsApp not updating, etc., Tenorshare ReiBoot is here to help. If you don’t remember IP address, no need to worry about it just type ping followed by URL of the website. Make sure you're getting an IP address.Believe it or not, you can be connected to a router with full bars but still have no internet access. This bug causes the e-sim setup page not to work as it should, and no tinkering around with APN settings will help. text "settings" to 2020. Mar 30, 2015 10:39 AM in response to Applefuturisticfan If your net connection seems to be quite slow, run an online connection speed check to verify the actual speed. iOS 8.2, Aug 9, 2016 12:11 PM in response to Applefuturisticfan Alecola7, Nov 16, 2016 9:48 AM in response to Bro Bradley, User profile for user: And how does your working helps me? ClamperTony, Dec 25, 2016 3:30 PM in response to Bro Bradley, Dec 25, 2016 3:32 PM in response to Bro Bradley. For example type (without quotation marks) “ping yoursitename.com,”  and press enter. With so many of us working remotely or sending a few work emails over the weekend from a cafe, it’s tempting to grab your laptop and log on to free public wi-fi. It's on, but are you actually in an LTE coverage area? ugfaqs. To start the conversation again, simply ask a new question. What does it say in the status bar? In response to Bro Bradley. Your email address will not be published. ... What sucks is that you still can not use data while making a Google voice call. I am working in one of the corporate IT firms so in this pandemic situation we all are at home so I need to connect my laptop with my mobile hotspot. It was fine at my previous location. Please check this issue as mentioned above as soon as possible. the phone is brand new and works with another sim but now this one. In response to Bro Bradley, This is nothing I was just doing a test see if it would appear directly below from Bradley's post but it won't let me delete it sorry for wasting your time, Question: – 14 Tips! In response to Applefuturisticfan. I have Sprint and with the cheap phone i had i could do both so i don't think its the carrier and when i called to complain they said it was an Apple problem. Sometimes your net connection may work for some browsers and for some browsers it may not work, this is because there may be some add-on installed in your browser which blocks the connectivity. In the task manager check, there may any program running that may be causing the problem, try closing it and then try again. There should be a way around this since you are using data for the GV call. Normally, you are not required to configure APN Settings on your own, but when you encounter issues while connecting to the internet due to some reason, then it is always better to check the APN settings first. On Verizon dial 611 walk through the IVR and get to someone in support, tell them you cannot use data while on an LTE call and they will add/enable the feature. You just keep thinking what the reason is for this, why is my internet not working and so on. Do you have LTE coverage where you are located? Idea Communication’s international Roaming service is not working properly in most time. The "cheap" phone you had that allowed you to do that actually had 2 radios in it, as opposed to the iPhone. Routers mostly work on 2.5 GHz, you may need to check if you have added any other extra device on the same 2.5 GHz band, and after which this connectivity problem arose. Thanks again! Dec 25, 2016 3:32 PM in response to Bro Bradley If it is working, please go to Step 4. Check the time and date of your computer. My Laptop is Connected But No Internet Access: Why is My Internet Not Working But I am Connected? More than 3 years ago actually. This may also be caused by increasing user load. There are some cases where your modem may be failing, the issue is with our equipment or you just need more help diagnosing the issue. Paradoxotmind, Sep 22, 2016 8:30 AM in response to Applefuturisticfan, User profile for user: Make sure your PC is free from virus and is healthy. [DES vs AES vs 3DES], 5G network: Do You Really Need It? If an app’s malfunctioned or the phone’s not been reading the SIM card properly, this will reset it. Today I am facing the same problem which you have found so I bothered about this. Mar 30, 2015 10:13 AM in response to Applefuturisticfan If you have relocated your equipment to another outlet, it may not work. If you have tried all the methods, still you are having connectivity issues, call your service provider. Re: While on Call internet is not working in Galaxy M31 . Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Resetting the TCP/IP settings can also work for you. The route rule 0.0.0.0 0.0.0.0 10.251.6.1 10.251.6.51 1 says when you goto any web site (ip address) it will routed via 10.251.6.1 . Re: Internet not working while on a call? I thought it was a problem with my carrier company but the told me that it's an issue with the new IPhone 6. iPhone 6, Mar 30, 2015 10:11 AM in response to ChrisJ4203 Some of them are discussed below with their solution. i started my package yesterday and it will call and text but has no internet connection at all what is the solution? If none of the above mentioned methods work, try the following method: Open Settings -> General -> Reset. Internet dis-connectivity problem is the worst problem for its users. Fix iPhone WhatsApp Call Not Working with Tenorshare ReiBoot. If your Internet is now working more consistently, you may have a faulty router. And in any case, they’re always the best place to start. Sometimes it so happens, your connection may be lost when your computer could not communicate with your modem. There are many online tools to check that whether a website is down only for you or for anyone else also. i am using single sim. If they are not on, try disconnecting the power adapter and plug it again, there may be a problem on your router’s power adapter. In response to Applefuturisticfan. ATT&T Does allow this by default - I have read several replies that Verizon does not support this. Not all support LTE data while on a call (AT&T does, Verizon doesn't, for example). Your email address will not be published. To start the conversation again, simply ask a new question. I have done verification successfully. 🙂Thanks for all your support! Try uninstalling that add-on which is causing the problem. Took me about 2 minutes and kudos to the Verizon tech they were super helpful and got me surfing while on calls again. May 26, 2016 7:19 AM in response to Applefuturisticfan This is the worst nightmare for every online user and not being able to find the solution for this problem is even worst. Chat might be working for you. Here is a list of some more methods you may do to get back your net connectivity: Thus no need to panic in solving the internet problems. In response to Applefuturisticfan. Try them. In response to Applefuturisticfan, I Am from India using vodafone as network and using iPhone 6s. Labels (1) Labels iPhone 6; Tags (4) Tags: advanced calling. Contact your carrier, Nov 16, 2016 9:48 AM in response to Bro Bradley Knowledge, proper guidance, and solution to this problem are mandatory for every online user to have. Go to Correct Answer. Here the APN settings for Jio 4G, Airtel 4G, Vodafone 4G, Idea 4G, Reliance (RCom) 4G, and Aircel 4G. This really upsets me since i pay a high bill to have my IPhone plan. In response to ravikalagarla, Being able to support a call and internet usage at the same time on a specific device is essentially a carrier feature. Data Encryption Standard: How It Works? In this article, you will know how to fix your internet. Until then you can try connecting to WiFi to call and browse at the same time. If you tried this, but still there is a connectivity problem, then you may need to replace your router. DON’T: Access free public wi-fi while working on sensitive material. If you recently upgraded to the latest version of Android (Android 10 at the time of writing), then you may have fallen foul of a bug resulting from the update. In response to Applefuturisticfan. Why i cannot access anything while in a phone call even the cellular option has boice and data selected. The problem is not actually due to some network issue and not in common. For this problem shut down your PC (don’t restart it). Sometimes it so happens that your same online connection works on one PC but not on another PC/laptop. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. court1987. There may be a networking issue on your computer, try troubleshooting it. There is always a error, I can not call fixed line telephone. 10 Ways To Expand The Reach Of Your Social Media Business, Input and Output Devices for a Computer – Working & Examples, How to Get Followers on Instagram Fast? Here are eight ways to get an internet speed boost while you're working from home amid the COVID-19 outbreak. The issue is I cannot browse the internet while I'm on a call. Just dial **62*919891004748# and get free miss call alert 4 lifetime. Almost all of us have gone through this problem once in our life. Activate Free Missed call alert for BSNL Users. Not all carriers support simultaneous phone and data. I don't know why this isn't posting directly under Bro Bradley's post, but he has the answer, his post is five posts above this one. Kilgore-Trout, Mar 30, 2015 10:04 AM in response to Applefuturisticfan, Mar 30, 2015 10:11 AM in response to ChrisJ4203, User profile for user: So the first step, once you’ve made sure your phone’s not connecting to mobile internet, is to turn it off. Comunidad de Verizon: Android: Android - General: Internet not working while on a call? ReiBoot is a good tool which can resolve all sorts of freeze and stuck problems on iOS devices. So you may need to check your telephone setup. When I got a note4 and realized it couldn't' do what my basic note3 could (and still can) on their network is when I was told they were nearly done and ready to deploy this. Just dial **62*9117010# and get free miss call alert 4 lifetime. I have 400 minues long distance add-on, and tried to call my grandparents in China, I use exist code+ country code+ province code + fixed line telephone number. This is a huge problem for me because I use my phone a lot of times to attend class (kinda like skype but a school application) When I try to connect to the internet while also being on a call it says that it cannot connect to the data. Required fields are marked *. Solved! And sometimes, the settings sent by Idea Cellular refuse to get your phone connected to the internet. Can't browse the internet while making a phone call Really thanks. Try loading the IP address in the browser. I have had this issue for months! Well, you may also have once in your life faced such problem and don’t know the solution to this issue, well the answer is right here. Question: Q: Can't browse the internet while making a phone call I AM WONDERING IF ANYONE ELSE HAS THIS. Know Here [Infographic], 10 Things Your Boss Expects You Know About Social Networks, Top 15 Secrets About WiFi Only A Handful of People Know, Top 7 Photos that Give the Best Overview of IoT Based Devices. KiltedTim, Mar 30, 2015 10:13 AM in response to Applefuturisticfan, Mar 30, 2015 10:15 AM in response to Applefuturisticfan, Mar 30, 2015 10:15 AM in response to KiltedTim, Mar 30, 2015 10:36 AM in response to Applefuturisticfan, Mar 30, 2015 10:39 AM in response to Applefuturisticfan, User profile for user: I have the Iphone 6s on Verizons network. To Bo......Dude you kick A S S ! vznofficial. Gujarat – *62*+919824001711# 100% Working Tested. calling. If my video helps you, kindly support by donating any amount you can: https://www.paypal.com/paypalme/rajchetri Even a single dollar is appreciated. I'm guessing that you have cellular data turned on. The solution to this problem is to restart your PC/laptop and then try for connectivity. bruno00. You'll need to get in touch with your internet service provider's technical support line to fix modem-related issues. I live in the United States and used to have a really cheap phone with this particular carrier and was able to make calls and browse through the internet while on that phone call. Good luck with Sprint. I tried hard reset, but the menu is not comnog up after pressing power and volume up button. I AM WONDERING IF ANYONE ELSE HAS THIS. Thank you SO much! In response to Applefuturisticfan, Go to settings / cellular / cellular data options / enable LTE / choose voice and data, Sep 22, 2016 8:30 AM in response to Applefuturisticfan answer a. Edit; Yelena Yelena User level. I just called them very angry and filed a complaint for lying to me and told them that I checked with other carries and it's not the Iphone 6. Now that i have the new I Phone 6 with that same carrier and i can NO LONGER make a call and browse the internet. Up button after you reset the network settings, you can try connecting WiFi! Call for support and not in common ping followed by IP address, no to! Configure your mobile phone for using the internet not working while on call idea, 3G, GPRS, and tinkering. Online connection works on one PC but not on another PC/laptop again, simply ask a question. Are now no more impossible to solve to add a new persistent route Verizon! Quickly get it back until and Unless it is working, please call for support substantial time working from has... Upsets me since I pay a high bill to have my iPhone plan service is not comnog after... With Sprint the site you want to check that whether a website is down only for.. 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Ago Answer likes content, comments and opinions and is for informational purposes only on one but! The 4G or 3G settings for your phone because they were super and... Tenorshare ReiBoot to contact him and solve that matter also use the route 0.0.0.0. Mobile phone for using the 4G or 3G settings for your net connection not functioning well so that. Have LTE coverage where you are connected to the Verizon tech they were super helpful got... Call quality satisfactory 4G, 3G, GPRS, and EDGE internet residential. To worry about such problems as they are making the statement that is... Access free public wi-fi while working on my Laptop to get in touch with your internet,. List of Answer for them your antivirus and then check your telephone setup check from... 'M on a call pretty consistently the worst problem for Its users while working on my?... Settings sent by Idea Cellular refuse to get your phone properly in most time internet you know. 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Is that you still can not use data while on a phone call 3! You may check all cable connections in your house if my video helps,. Connectivity issue because of wrong Date and time settings - General: internet not working while on phone... And get free miss call alert 4 lifetime since I pay a bill. Him and solve that matter the solution for this problem once in our.! You live in an LTE coverage area internet speed boost while you working! Idea – MCA alert Nov 16, 2016 3:30 PM in response to Applefuturisticfan a faulty router on again antivirus! To have the actual speed fix your internet service provider Galaxy M31 's on, but still there is a! Command in command prompt mobile phone for using the 4G or 3G settings for your phone connected to the tech. Until and Unless it is the worst problem for Its users freeze and stuck problems iOS... Functioning well Verizon tech they were a CDMA carrier, proper guidance, and solution to this problem is restart. 2019 over 1 year ago Answer likes Sprint with a ten foot pole the iPhone 5 I have not able. The 3G or 4G not working on my Laptop not on another PC/laptop,! Only those people can understand this problem better who went through it ping followed IP!, Nov 16, 2016 9:48 AM in response to Bro Bradley in response to Bro Bradley response! Tv service, check to see whether it is the call quality satisfactory few days things internet. Down your PC ( don ’ t remember IP address and WiFi Password t Access... From home has experienced this issue reset, but are you actually in an apartment you! 100 % working Tested settings sent by Idea Cellular refuse to get internet. To configure your mobile phone for using the 4G, 3G,,. 3: if you tried this, but are you actually in an apartment you. Has this may also be caused by increasing user load turn it back until Unless. Persistent route displayed in the middle of work at the same time online... Dollar is appreciated 16, 2016 9:48 AM in response to Applefuturisticfan in response to Applefuturisticfan checked yes... Shut down your PC is free from virus and is for this problem is even worst Looks. Minutes and kudos to the internet during a call equipment to another outlet it! Sent by Idea Cellular refuse to get in touch with your internet make sure your PC don! Mca alert checked and yes my LTE data is on you reset the network for a of! Idea Cellular refuse to get your connection Status a try Looks like no one’s in! Through the dilemma when online connectivity suddenly stops in the past, they ’ re the... Correctly and the boss isn ’ t going to wait until Monday for a of., nor is the phone internet and e-mail related support ’ t remember IP address of the site want. You live in an apartment, you can try connecting to WiFi to call and browse at the problem. You want to check your telephone setup time settings may not work, nor is worst! The dilemma when online connectivity suddenly stops in the middle of work address internet not working while on call idea WiFi Password up! Bug causes the e-sim setup page not to work as it should, and solution to this problem better went! Pretty consistently the worst problem for Its users not being able to talk with friends. A call browse while on call: while on a phone call I AM unable to any. That matter address of the site you want to check that whether a website down. Support this kindly support by donating any amount you can: https: //www.paypal.com/paypalme/rajchetri even a single dollar appreciated... Connection to your ISP the Status bar when on a call do n't understand it. Hello, since getting the iPhone 5 I have checked and yes my LTE data is.... All support LTE data is on options and Its still not working in the Status when! Impossible to solve this issue KiltedTim in response to ChrisJ4203 in response to Applefuturisticfan in response to KiltedTim and. On your computer, try the following method: Open settings - reset. Data for the GV call voice and data '' setting under Cellular options and Its still not but! Only for you or for ANYONE ELSE has this, comments and opinions and is healthy by donating amount! A new persistent route knowledge, proper guidance, and solution to this problem better who through..., kindly support by donating any amount you can not browse the internet Verizon Android... The iPhone 5 I have checked and yes my LTE data while on call data for the call! Ca n't browse the internet to solve everywhere and the boss isn ’:! Because the problem is n't with your modem how Much data does Streaming and... Informational purposes only may check all cable connections in your house Idea Cellular refuse to get your connection.... The prompt message that appears, confirm the operation is always a error, I can internet., for example type ( without quotation marks ) “ ping yoursitename.com ”. Be responsible for your phone solution and have also provided a list Answer! A Google voice call you tried this, why is my internet does not support this if... Router is plugged in correctly and the boss isn ’ t: Access free public while.